Not resolved

I ordered DazzleSmile for 87.62 in 10/09 and returned the product per their instructions. I requested a refund but I never received it and it has been almost a year.

In 2/10 I sent to a supervisor in Aurora CO (Victor) a fax of delivery confirmation by USPS.

I contacted them by telephone and was told it would take a few months as their corporate office is in the UK.

Since then I have not gotten my refund and the numbers I have are either now invalid or out of service.

I am now going to pursue this matter for the refund through my credit card company, the Attorny General's office and and the FTC as I have learned there are several others who have encountered the same shoddy treatment.

Monetary Loss: $87.

Company wrote 0 private or public responses to the review from Sep 30, 2010.
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