Dazzle Smile and "Premium White" a total scam

A absolute blatant scam to take money without consent. I fell for it too only I was lucky the moment I realized what the monthly charge was I phoned my credit card MBNA who were no help and said that I would have to pay if I had signed up for a subscription I explained that it was a scam and they should be protecting their customers. They let me cancel my card and issued me with another. I received the pen and was charged $3.95 that is all I paid, unlike some of their other poor victims. I have used the pen on one tooth to see how well it worked. Total rubbish after two weeks of applying it twice a day there is no difference at all. Tell everyone you know, post on all sites report to all authorities. 

 

Good luck.

F**KME i been scammed !! And here i was me thinking i was internet Savvy and would never fall for a scam but i been sucked in by a Single Mum and her $2.99 teeth whitening tube of crap. Gave them my credit card to pay for the shipping of my FREE whitening tube, this suddenly changed to $11.90 but i thought OK maybe its because i live in the UK. Once they took my details a paged popped up informing me that i was on some subscription FOR LIFE and every month $87.62 would be deducted from my card. Well as you can imagine i was horrified and contacted them straight away only to be told that my item already shipped ! Funny because it took 14 days to arrive and not from abroad but from down the road. Every time i check my credit card more money has been taken out as they have given my details to other companies who are also heloing themselves to monthly payment for what? i never even hear of them - GOODNESS ME WHAT A NIGHTMARE

I too was scammed. The bastards owe me$99, which I hope to get back as I have written to the Federal Trade Commission, and advise anyone else to too. The more complaints the get the more likely someone will do something about these trickters. (a polite word for them, I think) The initial $95.41 plus$$12 I don't expect to get back. (I paid $12 which was all I thought it would be) for this useless pen, then was billed $$95.41 because I did not send the bloody thing back in time! I have had to cancel my Visa Card to stop any more payments being taken out. Federal Trade Commission No:18773824357 or fill in a form on site and put in complaint

Has anyone managed to get money back from these crooks

I have spent over £500 on this scam. Totally unbeknown to me. Please please get in touch with your banks asap if it happens to you. NIGHTMARE!!!!!!!!!!

I also want to specify that I DID call to cancel and recieved a confirmation of cancellation email and I am STILL getting charged for this product.

I am dealing with this scam as well. So far I have been over charged over $200. I have filed a dispute with my credit card company and sent an email to the shipping company explaining that if this issue is not dealt with they will be hearing from my lawyer.

Hello, 

 

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site. 

 

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 866-407-3685 and we will be happy to walk you through the entire cancellation process. 

 

Your satisfaction is our number one concern, 

 

Thanks,

I've got some leftover Dazzlesmile I will gladly ship to you for $1.95!!! Assbrite and retired in Georgia!!!

Like everyone else I was drawn in by the free trial offer. I should have known from the beginning this was a scam, but I didn’t put 2 and 2 together. A few days after I placed my order I checked my bank account and saw that I was charged $2.95 shipping and handling, rather than the $1.95 that was quoted on the order, but I figured not a big deal. Checked my account a couple days after that and there was a $48.95 charge, plus 2 other charges of $.52 and another for $.95, which were supposedly international charges that I wasn’t even aware of. To make a long story short, I called the company needless to say they gave me the run around stating that I needed to return the products within the time allotted in order to avoid another $87.95 charge for some *** kit which I never received.  

 

2 weeks went by I never received any of the products, I called and they agreed to extend the time until I received the products, so when it came to 4 weeks and I hadn’t received anything I decided I was no longer interested and wanted my money back. I spoke with their refund department and after so many arguments they agreed to refund my money. They supposedly sent a refund to my bank in November 2009, it’s now almost mid January 2010 and still I haven’t received my money. I just spoke to GEORGE154571 in their refund department (who is a total *** by the way) who told me I needed to dispute the charges with my bank, otherwise I won’t be able to get my money back and that there was nothing else they could do. I tried to explain to that *** I’ve already went to my bank and I couldn’t dispute the charges because it’s been so long they can’t do a chargeback, and they would have to pay Visa $100, which is more than the actual charges, so the bank won’t do it unless I pay those charges. 

 

I don’t understand how a company can stay in business by stealing people’s money. This is not right and I really wish there was something I could do about it. I’m reporting them to the BBB, their ad is on facebook so I will be posting negative comments about them there too, so I can warn as many people as possible about these crooks who seemingly have no morals or any type of compassion for others.